Quantum400 tables are carefully built to order in the USA When shipped, the freight carrier should call to schedule an appointment window. Because the Quantum is custom made to order, and table production begins immediately, credit card transactions will be processed when you place your order. Order cancellations must occur within 72 hours of placing the order to avoid a 20% restocking fee. Delivery is only guaranteed to curbside and may sometimes require customer assistance to help the driver. We routinely recommend that you as the customer and perhaps a friend or co-worker as an assistant, remove the table carton outside. Once the carton is removed, the table is on nice, large casters that make it real easy to guide the table inside on a ground floor. We find this to be the best case scenario for receiving delivery of this table. Driver is not required to help, although 'tipping' may sometimes encourage such.

PLEASE NOTE THAT THERE MIGHT BE RARE CASES OF PARTICULARLY DIFFICULT OR REMOTE DELIVERIES WHEREBY THERE COULD BE A POSSIBLE ADDITIONAL DELIVERY CHARGE NECESSARY. IN THESE RARE CASES, WE WILL CONTACT OUR CUSTOMER WITHIN 24-72 HOURS OF ORDERING TO DISCUSS POSSIBLE ARRANGEMENTS. THESE SITUATIONS CAN ARISE FOR ANY OF THE FOLLOWING REASONS: (1) OUTLYING OR REMOTE DELIVERY POINT, (2) DIFFICULT OR IMPOSSIBLE PARKING OR APPROACH FOR AN 18-WHEELER, (3) CERTAIN AREAS IN THE FOLLOWING METROPOLITAN AREAS--SAN FRANCISCO, LOS ANGELES, SEATTLE, CHICAGO, PHILADEPHIA, MIAMI OR NEW YORK CITY.